This Privacy Policy explains how Audiex (“we”, “us”, or “our”) collects, uses, stores, discloses, and protects your personal information when you access or use our platform, including any websites, applications, or other services provided by Audiex (the “Platform”). By accessing or using our Platform, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Account Information
Content Creators and End Users: When you register for an account on the Audiex Platform, we collect personal information including your name and email address.
Authentication Data: We use Google Authentication Manager for account security. Passwords and sensitive authentication data are encrypted and managed by Google Authentication. We do not store these passwords in plain text.
1.2 Audio Content Data
Content Creators’ Audio Files: Audio content uploaded by Content Creators is stored in Firebase Storage. This content is managed and protected under our access control measures and is only made available to users who subscribe to the respective Content Creator’s member-only content.
1.3 Payment Information
Payment Processing: Payment data related to subscriptions (from both Content Creators and End Users) is securely handled by Stripe. We do not process or store sensitive payment details on our servers.
1.4 Cookies and Advertising Data
Cookies: We use cookies and similar tracking technologies for advertising performance analysis and to enhance your user experience on our Platform.
Tracking Technologies: These technologies may collect information regarding your browsing activities, device information, and other related data to measure advertising effectiveness and website performance.
2. How We Use Your Information
2.1 Providing and Improving Our Services
Account Management: We use your information to create, manage, and secure your account, and to verify your identity.
Content Delivery: For Content Creators, your audio content is stored and managed in Firebase, and is made accessible only to users who have subscribed.
Payment Processing: We facilitate subscription payments by integrating with Stripe, which securely handles and processes your payment data.
2.2 Communications
Service-Related Information: We may use your email address to send you account-related notifications, product updates, or other relevant communications.
Marketing and Advertising: With your consent (where applicable), we may use your information to send you marketing communications, including those related to advertising performance analysis.
2.3 Analytics and Performance Measurement
Cookies and Tracking: Information collected via cookies helps us understand user behavior on our Platform to improve functionality, user experience, and service performance.
3. How We Share Your Information
3.1 Third-Party Service Providers
Firebase: We use Firebase for storing data related to user accounts and audio content. Firebase Storage and associated services help manage and protect your data.
Google Authentication Manager: Your authentication credentials are encrypted and managed securely via Google Authentication.
Stripe: All payment-related information is handled exclusively by Stripe, ensuring that sensitive financial data is processed and stored securely.
Analytics Providers: We may share aggregated data with third-party analytics services to help improve our advertising and performance analysis.
3.2 Legal Requirements and Safety
Compliance and Investigation: We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, or investigate potential violations of our policies.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you where appropriate of any changes in ownership or uses of your personal data.
4. Data Security
Encryption and Protection: We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
Limited Access: Access to your personal information is restricted to employees and service providers who need to know that information to operate, develop, or improve our Platform.
Payment Data Security: As stated, all payment data is processed solely through Stripe, which adheres to strict security standards.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your data is no longer needed, it will be securely deleted or anonymized.
6. Your Rights and Choices
Access and Update: You may access and update your personal information by logging into your account or by contacting us directly.
Cookie Management: Most browsers allow you to control cookies through their settings. Please note that disabling cookies may affect the functionality of our Platform.
Opt-Out: Where applicable, you may opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails or by contacting us.
7. Children’s Privacy
The Audiex Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child’s information has been collected without parental consent, we will take steps to remove that information.
8. International Data Transfers
Your information collected on or through our Platform may be transferred to and maintained on servers located outside of your state, province, or country where data protection laws may differ. By using our Platform, you consent to the transfer of your data to jurisdictions that may not provide the same level of protection as your jurisdiction.
9. Updates to This Privacy Policy
Audiex reserves the right to update or modify this Privacy Policy at any time. Any changes will be communicated by posting the new Privacy Policy on our Platform with an updated “Last Updated” date. Your continued use of the Platform after any such changes constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at team@audiex.club